Friday, June 21, 2024

JUSTICE AND CONSUMERS – European Consumer Summit 2016

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Morning session chaired by Tiina Astola, Director General, Directorate General for Justice and Consumers, European Commission

Meeting room: Alcide de Gasperi

Moderator: Cathy Smith, SpeakEasy


08:15 – 09:15

Registration and welcome coffee 


09:15 – 10:00

Welcome and opening remarks


  • Tiina Astola, Director General, Directorate General for Justice and Consumers, European Commission

    Speaking points  
  • Evelyne Gebhardt, Member of the European Parliament, Committee on the Internal Market and Consumer Protection (IMCO)

    Speaking points pdf 
  • Martin Siecker, President, Section for the Single Market, Production and Consumption, European Economic and Social Committee (EESC)

    Speaking points pdf 


10:00 – 10:45

Panel discussion “Challenges and perspectives” and Q&A


  • Jacek Barankiewicz, Chair of BusinessEurope Consumer/Marketing Working Group
  • Monique Goyens, Director General, The European Consumer Organisation (BEUC)
  • Luc Hendrickx, Director Enterprise Policy, The European Association of Craft, Small and Medium-sized Enterprises, (UEAPME)
  • Christian Verschueren, Director General, EuroCommerce
  • Jan Zijderveld, Vice-president AIM and President Unilever Europe     


10:45 – 13:30

Workshop 1: Simplifying consumer information requirements pdf 

Meeting room: Alcide de Gasperi


Presentations

Study supporting the Fitness Check of EU consumer and marketing law pdf  

Study on the application of the Consumer Rights Directive pdf 


Workshop 2:  Increasing fairness of commercial practices and contract terms pdf 

Meeting room: Lord Jenkins


Presentations

– Study supporting the Fitness Check of EU consumer and marketing law – part 1 pdf 

Study supporting the Fitness Check of EU consumer and marketing law – part 2 pdf 

Study on efficient proceedings involving consumers pdf 

Study on consumers’ attitudes to Terms and Conditions pdf 


Workshop 3:  Enhancing the effectiveness of the injunction procedure pdf 

Meeting room: Sicco Mansholt


Presentations

Reforming the injunctions procedure in Sweden pdf 

The injunctions procedure from a consumer perspective pdf 

Enhancing the effectiveness of the injunctions procedure pdf 


13:30 –14:45

Lunch buffet hosted by the European Commission

Foyer outside Alcide de Gasperi


Afternoon session chaired by Despina Spanou, Director for Consumers, Directorate General for Justice and Consumers, European Commission

Meeting room: Alcide de Gasperi

Moderator: Cathy Smith, SpeakEasy


14:45-15:00

Key address


Andrus Ansip, Vice-President, Digital Single Market, European Commission


Vice-President Ansip’s speech pdf 


15:00 – 15:15

Keynote speech


Věra Jourová, Commissioner, Justice Consumers and Gender Equality, European Commission


Commissioner Jourová’s speech pdf 


15:15 – 15:30

Case studies from the ground: Presentations


  • Klaus W. Müller, Director General, Federation of German Consumer Organisations (VZBV)

    Speaking points pdf 
  • Ida Mazzenga, Legal adviser, International affairs, Swedish Consumer Agency

    Presentation pdf 
  • Flavia Cavalero, Federconsumatori, Member of the European Consumers Union (ECU)
  • Kevin Rodler, Director Quality Management, Chief Compliance Officer, DSB, Musikhaus Thomann

    Speaking points pdf 


15:30 – 16:15

Reporting from the workshops and Q&A




16:15 –17:00

High-level panel discussion “Towards a clear, stable and robust regulatory framework to boost consumer trust and sustainable growth” and Q&A


  • Per Bolund, Minister for Financial Markets and Consumer Affairs, Deputy Minister for Finance, Sweden

    Speaking points pdf 
  • Gerd Billen, State Secretary, Federal Ministry of Justice and Consumer Protection, Germany
  • Rastislav Chovanec, State Secretary of the Ministry of Economy of the Slovak Republic


  • Theresa Griffin, Member of the European Parliament, Committee on Industry, Research and Energy (ITRE)
  • Jean-Eric Paquet, Deputy Secretary General, European Commission


17:00 – 17:15

Closing speech


Vicky Ford, Member of the European Parliament, Chair of the Committee on the Internal Market and Consumer Protection (IMCO)


Speaking points pdf 


17:15 – 17:30

Conclusions


Despina Spanou, Director for Consumers, Directorate General for Justice and Consumers, European Commission


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